I work busy seasons where I work 7 days a week, 10 to 15 hours a day. I forget to pay things. I can understand cutting off for non payment if it is over 30 days and a large amount. But I owe $170, have been a customer for over 12 years, and the due date was changed,...Read more
I've been without power since Monday due to the storm. Only issue with that is there is only a single downed line affecting my power and no other issues in sight. It's a live wire and we've put in multiple reports and saw no one even come check it until Thursday. I'm a...Read more
We've been without power for three days. I called to find out if they would be working in our area today. After waiting on the phone for 15-20 minutes for a person Betty came on the line. What a ***. I pay my bill I waited 3 days without power before trying to get a...Read more
Jackson EMC - Horrible customer service
This company is a scam. I just got with this company. My bill is due on the 3rd and here it is the 13th and i come home and my electricity is cut off. My bill was only $113 dollars. No phone calls have i received and i set up for paperless billing. horrible communication.
Jackson EMC - Poor poor poor
Jackson cut my power off for 85 dollars for 10 days late. This company is trash if you ask me. 10 day late cut off
Jackson Emc Electricity Supply Review
Jackson EMC is an unscrupulous company! They turned off my power for a $128.00 that was only a week late! I guess the warmer that usual temperatures have them trying to make money anyway they can! So don't be a day late or the jerks will cut you off! Poor company! Terrible! Just terrible!
Service Turned Off W No Notice Review
My bill was $122 due 9/19 today my service was turned off w no noticed and they recharged the deposit that was credited originally. Charged at 15 late fee and 70 reconnection fee. I never received a call or letter. I find it poor to disconnect service after 6 days of lateness. Im new to the state. I had no idea this would occur and didnt know my due date
I hate that we can't pick our on power company. I have had toask for an extension of 7 days and tried for 2 hours to get it to go thru all it would do is turn and turn.... however got it to go thru on Sunday.... It was paid and now they say I can have another extension...Read more
You guys really suck! Seriously suck! From your *** online site to you customer service associates. Ga power is so much better! At least they have an online payment service that makes sense and customer service representative associates that know what's going on. I...Read more
They cut my service because they didn't receive my check. They charge you a $70 connection fee and $130 if its "AFTER HOURS". You dont get a courtesy call to tell you theyre about to cut it off. You get home to a hot house. Of course they say its "not their fault" aka...Read more
Have been a customer of Jackson EMC for 14 years. Had my service disconnected for a late payment after 7 days. Not even a 10 day grace period. This was for one month bill. Then required $15.00 late fee (No problem here...I get it. They mailed a late notice and did an...Read more
This company is the worst being with them for almost 2 years and i got my bill i called to ask for a extension and they told me i cant get one until after the 25 of the month mind you today is the 26 and i even paid it off this morning and a hour later they cut my...Read more
My grandmother has been with this company over 16 years. Yesterday they decide to turn her lights off! Stating she is 2 months behind. Andbody been with know they dont let u get that far behind. 900$ behind to be exact. My grandmother is retired she has it set up with...Read more
before the smart meters i could keep my light bill at 100 or less but since the smart meters my bill always start at 150 and goes up they try to tell me it`s the hot weather or it`s more correct they will not tell u the base pay is 150 and goes up so even if you use 50...Read more
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