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I hate that we can't pick our on power company. I have had toask for an extension of 7 days and tried for 2 hours to get it to go thru all it would do is turn and turn....

however got it to go thru on Sunday.... It was paid and now they say I can have another extension for 6months for one broken, Friday to sunday that wasn't my fault..... They won't give ya time to pay and they just laugh at ya on the phone when you call... it's 90+ degrees,my 80 yr old mother lives with me and they wont wait 9 days for payment..

not good customer service... but what can we do, they have us by the balls so i guess we sit here with NO power for 9 days, food will ruin and hopefully she won't die from heat stroke all for 9 *** days...

Did I say how much I HATE HATE HATE HATE HATE HATE JACKSON EMC..... BELIEVE ME MY NEXT HOUSE WILL NOT BE JACKSON EMC, THAT WILL BE THE FIRST THING I ASK BEFORE BUYING

Reason of review: Poor customer service.

Preferred solution: Let the company propose a solution.

Jackson EMC Cons: Hate hate hate them, Poor communication.

Location: 825 Buford Dr NE, Lawrenceville, GA 30043, USA

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