I recently received my last months bill which About his deal that is probably double to almost triple what are usually get charge for my electricity. I found out that my thermostat and heater was not working properly and basically my heater was working double what it...Read more
I work busy seasons where I work 7 days a week, 10 to 15 hours a day. I forget to pay things. I can understand cutting off for non payment if it is over 30 days and a large amount. But I owe $170, have been a customer for over 12 years, and the due date was changed,...Read more
I've been without power since Monday due to the storm. Only issue with that is there is only a single downed line affecting my power and no other issues in sight. It's a live wire and we've put in multiple reports and saw no one even come check it until Thursday. I'm a...Read more
Jackson EMC - Terrible Customer Service
Terrible customer service. I so wish I lived in a Georgia Power area . Jeff in corporate is very hard to deal with
Jackson EMC - Horrible customer service
This company is a scam. I just got with this company. My bill is due on the 3rd and here it is the 13th and i come home and my electricity is cut off. My bill was only $113 dollars. No phone calls have i received and i set up for paperless billing. horrible communication.
Jackson EMC - Poor poor poor
Jackson cut my power off for 85 dollars for 10 days late. This company is trash if you ask me. 10 day late cut off
Jackson Emc Electricity Supply Review
Jackson EMC is an unscrupulous company! They turned off my power for a $128.00 that was only a week late! I guess the warmer that usual temperatures have them trying to make money anyway they can! So don't be a day late or the jerks will cut you off! Poor company! Terrible! Just terrible!
We've been without power for three days. I called to find out if they would be working in our area today. After waiting on the phone for 15-20 minutes for a person Betty came on the line. What a ***. I pay my bill I waited 3 days without power before trying to get a...Read more
I hate that we can't pick our on power company. I have had toask for an extension of 7 days and tried for 2 hours to get it to go thru all it would do is turn and turn.... however got it to go thru on Sunday.... It was paid and now they say I can have another extension...Read more
You guys really suck! Seriously suck! From your *** online site to you customer service associates. Ga power is so much better! At least they have an online payment service that makes sense and customer service representative associates that know what's going on. I...Read more
They cut my service because they didn't receive my check. They charge you a $70 connection fee and $130 if its "AFTER HOURS". You dont get a courtesy call to tell you theyre about to cut it off. You get home to a hot house. Of course they say its "not their fault" aka...Read more
Have been a customer of Jackson EMC for 14 years. Had my service disconnected for a late payment after 7 days. Not even a 10 day grace period. This was for one month bill. Then required $15.00 late fee (No problem here...I get it. They mailed a late notice and did an...Read more
This company is the worst being with them for almost 2 years and i got my bill i called to ask for a extension and they told me i cant get one until after the 25 of the month mind you today is the 26 and i even paid it off this morning and a hour later they cut my...Read more
My grandmother has been with this company over 16 years. Yesterday they decide to turn her lights off! Stating she is 2 months behind. Andbody been with know they dont let u get that far behind. 900$ behind to be exact. My grandmother is retired she has it set up with...Read more
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